AI Chat Widget for E-commerce

Make AI your expert
customer support agent

Train it on your store content. Let visitors search products by image, track orders, and get instant answers — 24/7, without a support team.

Loved by 500+ store owners

No credit card required · One-line embed · Cancel anytime

SmartFlow Chat

Powered by AI · Always online

Hi! I'm your AI shopping assistant. Ask me anything — or drop a product image to find similar items.

Powered by

SmartFlow

Trusted by growing e-commerce brands

NovaBoutiqueCraftyGoodsPeakOutdoorUrbanThreadsLuxeHomeFreshMart

Setup in minutes

Live in three steps

01

Connect your data

Upload your product catalog, FAQ docs, return policy, and brand guidelines. SmartFlow indexes everything into a searchable knowledge base.

02

Configure your widget

Choose your AI model (BYOK), set your brand colors and tone, connect Shopify, pick your notification channels. No code required.

03

Embed one line of code

Paste the async JS snippet into your site. Works on Shopify, HTML, React, Vue, WordPress. Your widget is live in under 60 seconds.

The difference

Before vs After SmartFlow Chat

Before
200+ support tickets every week
Customers abandon carts — no one to answer
"Where is my order?" emails at midnight
Generic chatbot gives wrong answers
$3,000/mo virtual assistant salary
After SmartFlow Chat
47 tickets — 78% resolved automatically
Visual search turns browsers into buyers
Order lookup answers in 1.2 seconds, 24/7
Trained on your exact products and policies
$39/mo — 50× cheaper, always available

Ecommerce-Native

Purpose-built for online stores

Not a generic widget retrofitted with buzzwords. Every feature was designed for Shopify-first businesses.

Natural Language Product Search

"Red dress under $80 for a beach wedding" → live Shopify query → ranked results with prices and buy links.

Visual Product Search

Visitor drops an image → GPT-4o Vision identifies it → searches your catalog → top 5 similar products.

Order Lookup

"Where is my order #1234?" → Shopify Orders API → real-time status and tracking link. No human needed.

Bundle Recommendations

"Frequently bought together" powered by purchase history embeddings. Increases average order value.

Cart Recovery

Detects exit intent, offers a configurable discount code and gentle nudge — all inside the chat.

Stock-Aware Responses

Out-of-stock item? Agent auto-suggests the closest available alternative from your catalog.

Platform

Enterprise-grade. SMB price.

Full RAG control, BYOK, production security — infra that usually costs $1,000+/mo.

Full RAG Control

Embedding model, vector DB, reranking, chunking strategy, top-K — all configurable per widget.

BYOK — Truly Unlimited

Connect your own OpenAI or Anthropic key. Zero credits. No conversation caps. Your cost, your control.

Multi-KB Support

Attach multiple knowledge bases — catalog, FAQ, return policy — all searched and reranked in one response.

Production Security

Domain allowlisting, rate limiting, prompt injection guard, AES-256 key storage, SSRF protection.

Analytics Dashboard

Resolution rate, CSAT, handover rate, top questions, product interest heatmap, failed answers log.

One-Line Embed

Async JS snippet — doesn't block page render. Works on any site: HTML, React, Shopify, WordPress.

Bring Your Own Key

Use your own API key.
Pay us nothing per conversation.

Connect your OpenAI, Anthropic, Google, or Groq key. SmartFlow routes all LLM calls through your key — you pay your provider at cost, we charge only the flat monthly fee. No per-message fees. No caps. Ever.

OpenAI — GPT-4o, GPT-4o-mini, o1
Anthropic — Claude Sonnet, Claude Haiku
Google — Gemini 1.5 Pro, Flash
Groq — Llama 3.1, Mixtral (ultra-fast)

What BYOK gives you

LLM cost

$0 from SmartFlow

Conversations

Unlimited — no cap

Model choice

Any model from your key

Providers

OpenAI, Anthropic, Google, Groq

Platform fee

Flat monthly only

Pricing

Simple, transparent pricing

All plans include BYOK. Bring your own API key — pay your provider directly, zero per-conversation fees from SmartFlow.

Free

Free

No credit card. Try it today.

  • 200 messages / month
  • 1 website
  • Email notifications
  • BYOK — all major providers
  • SmartFlow Chat badge

Starter

$39/mo

For small stores getting started.

  • 3,000 messages / month
  • 1 website
  • Email + Slack notifications
  • 1 CRM integration
  • White label — no badge
  • BYOK — all major providers
MOST POPULAR

Growth

$99/mo

For growing stores & brands.

  • 15,000 messages / month
  • 3 websites
  • All notification channels
  • 2 CRM integrations
  • Helpdesk integrations
  • White label — no badge
  • Full analytics dashboard
  • Visual product search

Scale

$249/mo

For high-volume stores & agencies.

  • 75,000 messages / month
  • 10 websites
  • All notification channels
  • 3 CRM integrations
  • Priority support
  • White label — no badge
  • Full analytics + exports
  • Client portal logins

Enterprise

Custom pricing

Unlimited sites, dedicated SLA, white-glove onboarding, master dashboard for all clients, and a dedicated success manager.

All plans require BYOK. Connect your OpenAI, Anthropic, Google, or Groq key — you pay your provider directly.

What store owners say

"Cut our support tickets by 70% in the first month. Customers love the image search — they drop a photo and find what they want instantly."

Sarah K.

Owner, NovaBoutique

"Finally a chatbot that actually knows our products. The BYOK model means zero surprise bills — just a flat fee we can plan around."

James T.

Head of E-commerce, PeakOutdoor

"Deployed it for 8 clients on the Growth plan. Each one gets their own branded widget with no SmartFlow branding. Margin is excellent."

Maria L.

Director, UrbanThreads Agency

Frequently asked questions

Everything you need to know before getting started.

Your store deserves an AI
that actually knows it.

Start free today. No credit card. One-line embed. Cancel anytime.